Season 1 – Episode 21: “People First” to Win Over Franchisees with VIP Guest Bob Bafundo
Bob Bafundo, COO, Buffalo Wings & Rings, a rockstar in franchise relationships and “Raised” in operations shares the secret of building long term win-win relationships with franchisees in any industry.
In this episode, Bob elaborates that this starts with living “people first” always and it’s not just words, but actions that matter. Next, put yourself in the position of franchisees, understand their pain-points and focus on solving them. Remember only when franchisees win and make money, the business is on the path to long term win.
Listen to Bob to see for yourself why he is one of the most respected C-Suite executives in franchise relationships.
Secrets to Win Big with Arjun Sen brings you leaders from around the world and all walks of life.
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