CUSTOM KEYNOTE SPEAKER
Customer Loyalty - Branding - Leadership
Arjun Sen is an author and a speaker whose passion for the customer has motivated thousands of business owners, CEOs, entrepreneurs and sales executives to identify opportunities for customer loyalty in their field. His presentations make it very real for brands to grow their sales, by focusing on one customer at a time. His practical realistic approach makes it easy to identify the one next thing a brand must do to increase revenue, now.
After graduating with degrees in Aeronautical Engineering and an MBA, Arjun excelled as VP of Marketing and Operations for Papa John’s, Sr. VP of Marketing at Jillian’s Entertainment, and held key leadership positions at Einstein Bros. Bagels, Boston Market, Pizza Hut and Tata Iron & Steel. Since 2001, Arjun has consulted with a variety of brands and companies that include Chili's, Chipotle, Coca Cola, DaVita, Dish Network, McDonald's, Pei Wei, Smashburger, and Walgreens.
Arjun always looks at brands through the eyes of the customer which allows him to see the important and mission critical factors that brands often miss. His presentation will help you develop a clear strategy to grow your business immediately and over the long term.
Audience Focused: Arjun’s speaking mantra is “Every member of the audience, every time will leave with a feeling that Arjun understands my pain points and spoke to only me, today.”
Preparation: Arjun is committed to deliver a custom presentation to your audience by talking to your team to get a more in-depth understanding of your business needs, and reviewing an outline of the presentation with key members of your team.
Content expertise: Arjun brings the perfect blend of corporate and consulting experience, and understanding of the customer to his speaking. He starts with a brand’s current equity in the mind of the customer and has led the ZenMango team in numerous consulting projects to uncover insights that has resulted in strong business impact.
Stories: Arjun chooses stories of past success and failures from his corporate and consulting experience to augment his presentation. He grew up with his grandma and shares lessons from her that resulted in the book, Customer Karma.
Passion: Arjun loves to share his message and this shows in every one of his presentations. The best proof of that is some of the raving reviews he has received after his presentations.
TYPES OF EVENTS
Arjun has spoken at the following types of events:
- Loyalty Associations
- Franchise Conference
- Annual GM/Franchisee Meetings
- Annual Corporate Meeting
- Marketing/Branding Conferences
- Leadership retreat/groups
- Hospitality or retail brands
- CXO Organizations